If for any reason you are not happy with your purchase from caviarofswitzerland.us you may return the unused products in original packaging to us for a full refund or exchange.

 

•  Call 1-855-587-8781 to arrange your free return. Our Online Experts will be happy to help you find a product to better suit your needs—or issue a full refund your—and we'll cover the return postage.

 

•  A free return label will be provided to you via email. Simply print the label and affix it to the return package.

 

•  To prepare your return package, please, place a copy of your invoice (enclosed in your original order) inside the return package.

 

•  Follow the shipping instructions provided in the email containing the prepaid label to send your return package.

 

For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. Your return and exchange will be processed promptly and will be shipped via standard ground shipping. Processing and transit time for exchange packages is usually 7-10 business days from the time the exchange is received. Business days are Monday to Friday, excluding federal holidays within the United States. An email will be sent to confirm receipt and processing of your return or exchange request.

If the items received are damaged, please refer to Damaged Items.

 

Please note: Only products purchased on Caviarofswitzerland.us may be returned for refund or exchange.

If you have questions about returns or exchanges, please contact us by phone at 1-855-587-8781 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

DAMAGED ITEMS

 

When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment,

please contact us immediately at 1-855-587-8781